Liveforce

List Ticket Statuses

GET

/ticket/status/list

Retrieves a list of all ticket statuses.

Request

Authorization

Send your HTTP requests with an

Authorization

header that contains the word Basic followed by a space and a base64-encoded string {{Username}}:{{Password}}

Example:

Authorization: Basic *****************

Body Params multipart/form-data

object {0}

Responses

🟢200Success

application/json

Body

data

array [object {5}]

required

ticketstatusid

string

required

name

string

required

isdefault

string

required

statuscolor

string

required

statusorder

string

required

message

string

required

Example

{
  "data": [
    {
      "ticketstatusid": "1",
      "name": "Open",
      "isdefault": "1",
      "statuscolor": "#34C759",
      "statusorder": "1"
    },
    {
      "ticketstatusid": "2",
      "name": "In progress",
      "isdefault": "1",
      "statuscolor": "#E29C29",
      "statusorder": "2"
    },
    {
      "ticketstatusid": "3",
      "name": "Answered",
      "isdefault": "1",
      "statuscolor": "#09A7B4",
      "statusorder": "3"
    },
    {
      "ticketstatusid": "4",
      "name": "On Hold",
      "isdefault": "1",
      "statuscolor": "#756585",
      "statusorder": "4"
    },
    {
      "ticketstatusid": "5",
      "name": "Closed",
      "isdefault": "1",
      "statuscolor": "#EF4747",
      "statusorder": "5"
    }
  ],
  "message": "success"
}

🟠401Unauthorized

Modified at 2024-09-05 09:39:24

Get Ticket Details

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