Liveforce
  1. Tickets API Overview
Liveforce
  • Introduction
  • Staff API Overview
    • List Staff Members
      GET
    • Get Staff Member Details
      GET
    • Create a Staff Member
      POST
    • Update a Staff Member
      PUT
  • Leads API Overview
    • List Leads
      GET
    • Get Lead Details
      GET
    • Leads Summary
      GET
    • Leads Count by Status
      GET
    • Leads Types
      GET
    • Lead Notes List
      GET
    • Lead Note Detail
      GET
    • Lead Notes Create
      POST
    • Lead Notes Update
      PUT
    • Lead Files
      GET
    • Upload Lead File
      POST
    • Generate Report
      GET
    • Generate CSV Report
      GET
  • Call Logs API Overview
    • List Call Logs
      GET
    • Get Call Log Detail
      GET
  • Tickets API Overview
    • List Tickets
      GET
    • Create a Ticket
      POST
    • Get Ticket Details
      GET
    • List Ticket Statuses
      GET
  • Deals Management API Overview
    • List Deals
      GET
    • Create a Deal
      POST
    • Update a Deal
      PUT
    • Get a Deal Details
      GET
    • List Deals Sources
      GET
    • List Deals Pipeline
      GET
    • Add a Deal Comment
      POST
    • Update a Deal Comment
      PUT
    • Add an Attachment
      POST
    • Delete an Attachment
      DELETE
    • List a Deal Services
      GET
    • Get a Deal Service Detail
      GET
    • Add a Deal Service
      POST
    • Update a Deal Service
      PUT
  1. Tickets API Overview

Create a Ticket

POST
/ticket/create
Creates a new ticket.

Request

Authorization
Send your HTTP requests with an
Authorization
header that contains the word Basic followed by a space and a base64-encoded string username:password
Example:
Authorization: Basic *****************
Body Params multipart/form-data

Responses

🟢200Success
application/json
Body

Example
{
    "data": {
        "ticketid": "1",
        "adminreplying": "0",
        "userid": "0",
        "contactid": "1",
        "merged_ticket_id": null,
        "email": "[email protected]",
        "name": "john doe",
        "department": "0",
        "priority": "0",
        "status": "Open",
        "service": null,
        "ticketkey": "32f338d36cb5403440fe75a06b4ba78e",
        "subject": "testing tticket from api DEVSTRIKER",
        "message": "testing tticket from api DEVSTRIKER",
        "admin": "1",
        "date": "2024-08-09 16:42:35",
        "project_id": "0",
        "lastreply": null,
        "clientread": "0",
        "adminread": "0",
        "assigned": "0",
        "staff_id_replying": null,
        "cc": null,
        "tenant_ticket_id": "2493",
        "status_id": "1"
    },
    "message": "success"
}
🟠422Validation
🟠401Unauthorized
Modified at 2024-09-05 09:39:05
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