Liveforce
  1. Tickets API Overview
Liveforce
  • Introduction
  • Staff API Overview
    • List Staff Members
      GET
    • Get Staff Member Details
      GET
    • Create a Staff Member
      POST
    • Update a Staff Member
      PUT
  • Leads API Overview
    • List Leads
      GET
    • Get Lead Details
      GET
    • Leads Summary
      GET
    • Leads Count by Status
      GET
    • Leads Types
      GET
    • Lead Notes List
      GET
    • Lead Note Detail
      GET
    • Lead Notes Create
      POST
    • Lead Notes Update
      PUT
    • Lead Files
      GET
    • Upload Lead File
      POST
    • Generate Report
      GET
    • Generate CSV Report
      GET
  • Call Logs API Overview
    • List Call Logs
      GET
    • Get Call Log Detail
      GET
  • Tickets API Overview
    • List Tickets
      GET
    • Create a Ticket
      POST
    • Get Ticket Details
      GET
    • List Ticket Statuses
      GET
  • Deals Management API Overview
    • List Deals
      GET
    • Create a Deal
      POST
    • Update a Deal
      PUT
    • Get a Deal Details
      GET
    • List Deals Sources
      GET
    • List Deals Pipeline
      GET
    • Add a Deal Comment
      POST
    • Update a Deal Comment
      PUT
    • Add an Attachment
      POST
    • Delete an Attachment
      DELETE
    • List a Deal Services
      GET
    • Get a Deal Service Detail
      GET
    • Add a Deal Service
      POST
    • Update a Deal Service
      PUT
  1. Tickets API Overview

Create a Ticket

POST
/ticket/create
Creates a new ticket.

Request

Authorization
Send your HTTP requests with an
Authorization
header that contains the word Basic followed by a space and a base64-encoded string username:password
Example:
Authorization: Basic *****************
Body Params multipart/form-data
subject
string 
required
Example:
Subject
message
string 
required
Example:
Message
staff_id
string 
optional
Example:
1

Responses

🟢200Success
application/json
Body
data
object 
required
ticketid
string 
required
adminreplying
string 
required
userid
string 
required
contactid
string 
required
merged_ticket_id
null 
required
email
string 
required
name
string 
required
department
string 
required
priority
string 
required
status
string 
required
service
null 
required
ticketkey
string 
required
subject
string 
required
message
string 
required
admin
string 
required
date
string 
required
project_id
string 
required
lastreply
null 
required
clientread
string 
required
adminread
string 
required
assigned
string 
required
staff_id_replying
null 
required
cc
null 
required
tenant_ticket_id
string 
required
status_id
string 
required
message
string 
required
Example
{
    "data": {
        "ticketid": "1",
        "adminreplying": "0",
        "userid": "0",
        "contactid": "1",
        "merged_ticket_id": null,
        "email": "[email protected]",
        "name": "john doe",
        "department": "0",
        "priority": "0",
        "status": "Open",
        "service": null,
        "ticketkey": "32f338d36cb5403440fe75a06b4ba78e",
        "subject": "testing tticket from api DEVSTRIKER",
        "message": "testing tticket from api DEVSTRIKER",
        "admin": "1",
        "date": "2024-08-09 16:42:35",
        "project_id": "0",
        "lastreply": null,
        "clientread": "0",
        "adminread": "0",
        "assigned": "0",
        "staff_id_replying": null,
        "cc": null,
        "tenant_ticket_id": "2493",
        "status_id": "1"
    },
    "message": "success"
}
🟠422Validation
🟠401Unauthorized
Modified at 2024-09-05 09:39:05
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