Create a Ticket - Liveforce

Creates a new ticket.

Request

Authorization

Send your HTTP requests with an

Authorization

header that contains the word Basic followed by a space and a base64-encoded string {{Username}}:{{Password}}

Example:

Authorization: Basic *****************

Body Params multipart/form-data

subject

string

required

Example:

Subject

message

string

required

Example:

Message

staff_id

string

optional

Example:

Responses

🟢200Success

application/json

Body

data

object

required

ticketid

string

required

adminreplying

string

required

userid

string

required

contactid

string

required

merged_ticket_id

null

required

string

required

name

string

required

department

string

required

priority

string

required

status

string

required

service

null

required

ticketkey

string

required

subject

string

required

message

string

required

admin

string

required

date

string

required

project_id

string

required

lastreply

null

required

clientread

string

required

adminread

string

required

assigned

string

required

staff_id_replying

null

required

null

required

tenant_ticket_id

string

required

status_id

string

required

message

string

required

Example

{
  "data": {
    "ticketid": "1",
    "adminreplying": "0",
    "userid": "0",
    "contactid": "1",
    "merged_ticket_id": null,
    "email": "[email protected]",
    "name": "john doe",
    "department": "0",
    "priority": "0",
    "status": "Open",
    "service": null,
    "ticketkey": "32f338d36cb5403440fe75a06b4ba78e",
    "subject": "testing tticket from api DEVSTRIKER",
    "message": "testing tticket from api DEVSTRIKER",
    "admin": "1",
    "date": "2024-08-09 16:42:35",
    "project_id": "0",
    "lastreply": null,
    "clientread": "0",
    "adminread": "0",
    "assigned": "0",
    "staff_id_replying": null,
    "cc": null,
    "tenant_ticket_id": "2493",
    "status_id": "1"
  },
  "message": "success"
}

🟠422Validation

🟠401Unauthorized